Once you sign up for service, fiber installation is fairly simple and non-invasive. We pull fiber from our main lines and follow power lines to attach the fiber to your home or business. The fiber will be hung or buried underground. Next, we attach the fiber line to a box near your electric meter where the home/business inside wiring connects with the outside wiring. Finally, the fiber is connected to a fiber jack inside your home or office, where it’s plugged into the modem we provide.
In essence, the construction crews pulling and hanging the fiber and taking it to your house’s outside wiring are preparing the network to go live once construction in the area is complete. One of our member relations representatives will contact you to sign up for the service and schedule an appointment for an in-home installer to finalize your connection and test the services from your equipment. Once the installation is complete and tested, your service should be ready to go.